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Privacy Policy

Please contact duckworthpublications@outlook.com if you have any queries

Last updated: 8th April 2024

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SUMMARY:

At Duckworth Publications ('we', 'us' or 'our'), we are committed to safeguarding the privacy of our website visitors. This privacy policy outlines how we collect, use, process, and protect personal information when you have visited our website and/or purchased our services and/or products through our website.  

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INFORMATION WE COLLECT:

We collect personal information that you voluntarily disclose to us. For example,

  • Title

  • Full Name

  • Phone Number

  • Email Address

  • Delivery Address

  • Billing Address

  • Username

  • Password

  • Contact Preferences

  • Debit/Credit Card information 

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We do not process any sensitive information. 

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We will use your information to process payments and use this data, if you make purchases, to therefore complete the purchase.

All payment information is stored by: Wix Payments (https://www.wix.com/about/terms-of-payments), PayPal (https://www.paypal.com/uk/legalhub/privacy-full), Ayden (https://www.adyen.com/legal/terms-and-conditions) and Stripe (https://stripe.com/ie/legal/connect-account). 

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HOW WE USE YOUR INFORMATION:

We use your information for the following: 

  • To manage user accounts and the creation of accounts

  • To request feedback

  • To respond to any queries and solve any potential issues 

  • To send marketing and promotional communications, for example: email newsletters (you can unsubscribe at any point) and the effectiveness of these

  • To look at usage trends 

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HOW LONG WE KEEP YOUR INFORMATION FOR:

We keep your information for as long as you have an account with Duckworth Publications. You can deactivate your account at any point. 

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WHO DO WE SHARE YOUR DATA WITH?

We do not share your information with any other third party companies. Except Wix Payments, PayPal, Adyen and Stripe who withhold securely all of the banking information used to process your payments. 

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COOKIES:

Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to manage cookies.

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DATA SECURITY:

We take appropriate measures to protect your data, including encryption and secure servers. We do not share your information with third parties unless required by law. However, we can not 100% guarantee that any non-authorised third party (e.g. cybercriminals and hackers) cannot defeat our systems and steal, use, modify, access or collect your data and information. We will try our best to protect your information, but it is at your own risk. 

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WHAT RIGHTS DO YOU HAVE OVER YOUR DATA?

  • You may review, terminate or change your account at any point, subject to legal requirements. 

  • You can access the information we hold about you, including any data you have provided for us. 

  • This does not include any data we are obliged to keep for administrative, legal, or security purposes.

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CONTACT US:

If you have any queries, requests or comments about this privacy policy please get in touch via:

Email address: duckworthpublications@outlook.com 

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